Commons is email infrastructure on mailcommons.org, built for libraries, public programs, and civic organizations that serve a lot of people with a small team.
Commons assumes small staff, big reach, and a budget that has to stretch.
One address, multiple staff responding, nothing lost between shifts.
Discounted rates for public and nonprofit organizations, automatic.
Grant scoped access to volunteers without full admin rights.
Get a new program address live within the hour.
"We migrated five program addresses without pulling staff off the desk."
"Volunteer access meant we could bring on ten helpers without exposing more than needed."
Yes, verified public and nonprofit organizations receive discounted pricing at signup.
Yes, volunteer roles can be scoped to specific inboxes with no admin permissions.